Privacy policy

Who we are, and the two roles we play

Yard Worker is a multi-tenant platform for construction-fleet inspections. We handle personal information in two distinct roles, and your rights depend on which applies:

When we are the accountable organization. For the account, contact, and billing details of the customer who signs up, for visitors to our marketing website, and for our own technical, analytics, and security logs, we decide why and how the information is used and we are accountable for it.

When we act as a service provider for your organization. When an employer organization invites its crew and records their work, the employer transfers that personal information to us to process on its behalf. This includes crew names, emails, phone numbers, timekeeping hours, inspection records, work orders, and evidence photos. For that information the employer organization is accountable, and we act on its instructions. If you are a worker and want to access, correct, or delete this data, contact your employer first; we will support their request. (Some privacy laws call these two roles “controller” and “processor”.)

Business customers who need a written data-processing agreement can request one from us.

What we collect

We collect only what the service needs:

• Account and contact details — name, email, and phone number, provided by you or by the organization that invited you.
• Operational records — the machines, inspection templates, inspections, issues, and work orders created in the app.
• Worker hours — tap-in/tap-out session times used for timekeeping. This is employment-related information and is treated with care.
• Evidence photos — images attached to inspections or defects. These can incidentally capture people, license plates, or surroundings.
• Technical data — device, log, and usage data needed to operate, secure, and troubleshoot the service.

How we use it

To provide and secure the service: to authenticate you, deliver account and onboarding messages, keep the operational records your organization relies on, send the notifications you have configured, and maintain, debug, and protect the platform. We do not sell your personal information, and we do not use it for advertising.

Consent and legal basis

For information we are accountable for, we rely on your consent and on the reasonable needs of operating the service you signed up for, consistent with PIPEDA and Alberta’s PIPA. For information we process on behalf of an employer, that organization is responsible for having the appropriate basis and for informing its workers. You can withdraw consent or ask us to stop a specific use, subject to legal and contractual limits.

Who we share data with

We share personal information only with the service providers (subprocessors) that help us run Yard Worker, under contracts that limit them to our instructions. We do not sell or rent personal information.

We may also disclose information where required by law, or to protect the rights, safety, and security of our users and the service.

AI processing

Yard Workercan suggest preventive-maintenance schedules using an AI provider (Anthropic’s Claude). We designed this to be privacy-preserving: only equipment identification fields are sent — make, model, year, and serial/VIN. No personal information and no free-text is sent to the AI, and the model is instructed to decline when it does not recognize the equipment. AI suggestions are advisory only.

How long we keep it

We keep personal information for as long as your organization uses the service and as needed for the purposes above, then delete or de-identify it within a reasonable period. For data we process on an employer’s behalf, we retain, return, or delete it according to that organization’s instructions and its agreement with us — including on termination.

How we protect it

We use technical and organizational safeguards appropriate to the sensitivity of the data — including encryption in transit, access controls, and tenant isolation so one organization’s data is not exposed to another. If a privacy breach creates a real risk of significant harm, we will notify the affected individuals and the relevant regulator (the OIPC under PIPA and/or the OPC under PIPEDA) and the responsible organization, as the law requires. Not every incident meets that threshold.

Your rights

Under Canada’s federal PIPEDA and Alberta’s Personal Information Protection Act (PIPA) — which apply together to an Alberta-based organization like ours, PIPEDA for information handled across provincial or national borders and PIPA for activity within Alberta — you may request access to the personal information we hold about you, ask us to correct it, and withdraw consent to a use. To exercise a right, contact us using the details below. If you are not satisfied, you may complain to the Office of the Privacy Commissioner of Canada (OPC) or the Office of the Information and Privacy Commissioner of Alberta (OIPC).

If your personal information was entered by your employer (crew data), please make access, correction, or deletion requests to that employer, who is accountable for it; we will support them.

Additional rights by region

Depending on where you live, extra rights may apply on top of the Canadian baseline above. These apply only where their conditions are met:

• Quebec (Law 25). If your data flows through Yard Workerand you are located in Quebec, additional protections apply — including expectations around service-provider agreements and assessments of transfers outside Quebec, and notification to the Commission d’accès à l’information for qualifying incidents.
• California (CCPA/CPRA).If you are a California resident and the law’s thresholds are met, you have rights to know, access, correct, and delete personal information, and to not be discriminated against for exercising them. In providing the service we act as a “service provider” and do not sell or share personal information as those terms are defined.

We do not claim compliance with the EU/UK GDPR; Yard Worker is not currently offered to customers with workers in those regions.

Children

Yard Workeris a workplace tool for adults and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child’s information has reached us, contact us and we will delete it.

Where your data is stored

Yard Worker and our service providers may store and process personal information in Canada and in the United States. When information is handled outside your province or country, it may be subject to the laws of that jurisdiction, including lawful access by courts and authorities there. We use reputable providers bound by contractual protections.

Changes to this policy

We may update this policy as the service evolves. We will change the “Last updated” date above and, for material changes, provide additional notice where appropriate.

Contact us

Questions or requests about your privacy can be sent to our Privacy Officer:

RealEasy Technologies Inc.
Alberta, Canada
support@realeasytechnologies.ca